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Medical Communications!!!
OnRamp provides 24-hour communications support to healthcare professionals by
managing their calls, both incoming and outgoing as needed by the practice. Our highly
trained customer service representatives process and deliver all information to the
necessary recipients based on the protocols established by the practice through the
most effective channels, allowing medical professionals to focus on treating patients.
Our comprehensive service options range from fax notifications to overflow
answering. We offer client-specific customization of messaging procedures adapting the
communications delivery to your workflow. The communication methods we use are:
- Message delivery with follow-up fax or email
- Voice mail
- Dispatches customized to your protocols
- Alpha-numeric paging (for digital pagers, Palm
devices, and cell phones)
- Text messaging for cell phones and PDA's
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"Our calls are handled in a professional manner. When problems do occur, they are able to access their records to let me know the exact sequence of events. In fact, in one incident they went 'above and beyond' to retrieve information needed.
I would highly recommend OnRamp's service to any practice."
Deborah L. Klingerman, RN
Director of Operations
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