Medical Communications - Testimonials

Taylored Systems

From someone who used to be in the answering service business, I understand what it takes to be a quality 24 hour company. I have used OnRamp for about 5 years and have always been delighted with their dedication to my account. I'm sure there are other services that are less expensive up front, but I can assure you they will cost your business much more in the long run. I know and appreciate the commitment that OnRamp has to their clients, and I trust them with my business.

Indiana Heart Associates, PC

Indiana Heart Associates is a 26 physician cardiology group with multiple locations. We have been using the services of OnRamp (formerly Frontline) since 1996. During that time we have been extremely pleased with their service. Our call schedule frequently changes and their staff is very diligent in assuring they have the correct schedule. Our calls are handled in a professional manner. When problems do occur, they are able to access their records to let me know the exact sequence of events. In fact, in one incident they went "above and beyond" to retrieve information needed.

I would highly recommend OnRamp's service to any practice.

Deborah L. Klingerman, RN
Director of Operations

Midwest Ear Institute

We are very pleased with the convenience and, as always from you, the professionalism of your service.

Jan Babcock
Practice Administrator

Clarian Health Partners, Inc.

This is just a brief note to thank you for all you've done for us. I was one of the liver transplant coordinators at Clarian Health. I recently have changed positions to now work for Eli Lilly and company. However, I couldn't let such fine work as yours go unappreciated. I always appreciated the friendly voices on the other end of a not so friendly pager. You always had a sense of humor and professionalism which I found to be an oasis. I know that there were many, many more pages I would have gotten if it weren't for your screening ability. I have a unique perspective that others don't, having endured our hospital paging system for so many years. I wish you continued success and excellence in your duties that I have come to expect. Whenever I get the opportunity to praise you in public or private in the future I will do so honestly.

Sincerely,
Scott Herring
Proud Member of the Liver Transplant Team

Methodist Medical Group

Thank you very much for your extraordinary efforts this January in keeping your office staffed. The Methodist Medical Group really appreciates your flexibility in handling our calls during all the snow emergencies. It was so nice to know that our answering service was available to get our patient calls to our physicians when we couldn't open our offices. Thanks for being there!

Sincerely,
Kyle L. Allen
Chief Operating Officer, Integrated Practices

Hand Rehabilitation Center

The Indianapolis medical community is fortunate to have such a call center. They have a state-of-the-art answering service 24 hours a day with a highly trained, professional staff. You will not be disappointed!

Nancy Cannon
Director, Indiana Hand Rehabilitation Center